Trends Tracker – advanced customer analytics made easy
Use our unique Trends Tracker software to monitor the effectiveness of your
staff and /or branch. It’s easy and fast to use and will give you deeper
insights into your organisation. Pose relevant questions and benefit from
targeted feedback that will provide the best data for your business decisions.
Measure opinions, engagement, satisfaction, attitudes, brand values and more
You can receive the feedback in several ways, making it easier to find the
information you want. View summarised and branch /consultant survey results
across selected performance indicators, and specify that certain issues are
automatically flagged with our simple, imaginative scoring systems.
- Analytical tools give you unparalleled insights into your customer base.
- Reporting system has a full permissions hierarchy, so you can manage who has access to any particular data.
- Detailed traffic light style scoring systems empower you to replicate success or address any issues.
- Output is easy to understand for rapid analysis.
- Use custom logos to reinforce your brand and help increase response rates.
Contact us now for more information.
Recruiting?
Capture client and candidate feedback easily and get an external assessment of
your service provision.
In retail?
Let your customers do your mystery shopping for you through Trends Tracker.
What do you think about our products?